Terms of service

Last updated: October 24, 2026

At a glance: These terms cover purchases from modernzero, operated by LAKECREST 58 TRADING LLC. Product details, checkout totals, and the linked shipping and refund policies apply.

Who operates this store

modernzero is operated by LAKECREST 58 TRADING LLC. Shopify supplies the commerce platform; modernzero is responsible for its product information, customer service, fulfillment, and refunds.

Products and purchasing decisions

Our catalog includes food-storage bags, wraps and bowl covers, produce bags, cleaning cloths and scrubbers, and travel utensils. Read the exact item’s dimensions, capacity, materials, set contents, care, and limitations before ordering. A pair of chopsticks, a pouch, or a case may be counted differently from an eating utensil. Props are not included unless the product details say otherwise.

Screen settings can affect color appearance. This does not excuse a materially inaccurate description or an incorrect item. Contact us if a detail needed for your decision is unclear.

Orders, prices, and payment

Prices are shown in U.S. dollars. Review the item, quantity, delivery address, applicable taxes, shipping, and total before completing checkout. An order acknowledgment or payment authorization does not mean an order has shipped. We may contact you to resolve an availability, address, payment, or information problem. If an order cannot be fulfilled, we will explain the issue and arrange the appropriate cancellation or refund rather than supply an undisclosed substitute.

Payment options are available only when displayed for your checkout. See our Payment Policy. Do not send full card numbers, CVV codes, passwords, or verification codes by email.

Changes, cancellations, shipping, and returns

Request order changes or cancellation before shipment. We will confirm whether the request can be fulfilled; sending a request alone does not confirm cancellation. For a confirmed cancellation of a captured payment, we initiate a timely refund to the original payment method. Bank posting can take additional time.

Free Standard shipping, the covered U.S. regions, and estimated timing are described in our Shipping Policy. If we cannot ship within the promised time, you may accept a revised time or cancel for a timely refund. Our Refund Policy explains the 30-calendar-day request window, eligible conditions, prepaid labels, and return refunds.

Website use and content

Use the website lawfully. Do not interfere with security, misuse another person’s information, submit fraudulent orders, or copy protected content without permission. Product names and marks belonging to third parties remain the property of their owners. A product listing does not by itself state that modernzero manufactures that product or is an authorized or endorsed dealer.

Privacy and service interruptions

Our Privacy Policy explains personal-information handling and choices. If the website or checkout is unavailable, contact us for help with an existing order or product question. Do not attempt an off-site payment to a personal account.

Questions and consumer rights

Contact us about a concern or dispute so we can review the order and relevant information. Nothing in these terms removes rights or remedies that cannot be waived under applicable federal or state consumer law.

Related information: Legal Notice · Shipping Policy · Refund Policy.

Contact modernzero

LAKECREST 58 TRADING LLC
700 College St, Bowling Green, KY 42101, United States
support@modernzero.com
270-393-0403
modernzero.com

Business correspondence address only. This is not a walk-in retail store.

Contact us before sending a return. See Contact Us for the map and return-contact instructions.